Effective listening and effective questioning are like the two sides of the same coin. You cannot experience the benefits of effective listening without effective questioning and you cannot ask effective questions without effective listening.

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Have you ever been:

  • Confused because you were in a conversation with someone who spoke a lot without really saying anything?
  • In a situation where you were being accused of something but were not able to pin point what were you being accused of?
  • In a fight but weren’t really able to figure out what the fight was about?
If yes, this course is meant for you!!!

Do you relate to any of the following scenario's?

  • If you are into sales or marketing, have you been with a client who was not able to describe what he/she really wants and why he/she wants it?
  • If you are an HR professional, have you had employees constantly complaining but despite your best efforts to listen to their complaints, you weren’t able to find the source of the problem or get specific information that can help you help them?
  • Have you been a part of hiring interview where you weren’t really sure whether the interviewee was good or was just faking to be good?
  • If you are a trainer, have you been in a program where participants kept getting into arguments without being able to explain what was their concern or their question?
  • If you are a therapist or a coach, you would surely have been in sessions where the client even after an hour-long conversation was all over the place. You weren’t able to understand what problem does the client wants to work on and how exactly you can help?
  • In personal life, do you have friends, family members or a partner who has a problem? You would really like to help, if only you could understand what their problem is.

Wouldn’t it be great to:

  • Have the ability to get specific relevant information in each of the above situations?
  • Have the skill to extract information out of individuals or a group of people during a meeting or an interaction?

Wondering how exactly would you be able to do this?

The answer is quite simple: Asking the right questions at the right time, Isn’t it?

In this course:

You are going to begin by understanding the limitations of language and why language despite being our primary mode of communication, it is also probably the single biggest reason for miscommunication. You will then explore the NLP Meta Model in a way that will help you listen and ask questions to overcome these limitations. This will obviously not just help you improve your communication but also help you understand yourself and others more clearly which is the basis for building better and more meaningful relationships.

What you'll learn:

  • Develop open and more trusting relationships
  • Get a deeper understanding of others and their perspectives
  • Learn to stop judging and start listening
  • Make decisions based on information rather then assumption
  • Reduce levels of tension and conflict during tricky conversations
  • Build skills to keep the conversation focused
As a bonus, we have added the NLP T.O.T.E model used for understanding strategies that people follow. The questions based on this model can help you get a deeper understanding of human behaviour.

Course Instructor

Nitin Shah

Nitin Shah

Author: Destiny of Choice
Founder: ICHARS Support Foundation
CEO: Institute of Clinical Hypnosis and Related Sciences (ICHARS)

Renowned transformative coach who is committed to guiding change facilitators like Coaches, Psychologists and Trainers into their highest potential

Course Curriculum

    • What is Meta Model? 00:02:00
    • Meta Model Purpose 00:04:00
    • Surface Structure and Deep Structure 00:06:00
    • Simple and Comparative Deletion 00:05:00
    • Lack of Referential Index and Unspecified Verbs 00:06:00
    • Nominalization 00:03:00
    • Universal Quantifier 00:03:00
    • Model Operators 00:04:00
    • Mind Reading, Cause and Effect 00:03:00
    • Lost Performative 00:02:00
    • Complex Equivalence 00:02:00
    • Quiz – Ask Questions to challenge violations Unlimited
    • Using Meta Model effectively 00:02:00


16 ratings
  • 5 stars14
  • 4 stars2
  • 3 stars0
  • 2 stars0
  • 1 stars0
  1. Avatar for Nitin Shah

    TOTE Model was slightly heavy to take in. There were so many things that it became slightly difficult to follow. However, the overall module was informative and interesting.

  2. Avatar for Nitin Shah
    Dr. Somya PandeyJune 5, 2021 at 2:36 am
    I love these courses

    The more i learn, the more I fall in love with this material. Looking forward to learning even more!

  3. Avatar for Nitin Shah
    Level 2

    The pre online modules are very well explained.

  4. Avatar for Nitin Shah

    Essential skills for every coach and therapist. Much recommended.

  5. Avatar for Nitin Shah
    Pooja BalasubramanyaSeptember 29, 2021 at 10:31 pm
    TOTE - Wonderful Model !

    I will definitely use this model in my daily activities to lead a Mindful & Meaningful Life !

  6. Avatar for Nitin Shah
    Wonderful Session

    This course had helped me to understand the Generalization, Distortion and Deletion in depth and learnt questioning techniques

  7. Avatar for Nitin Shah
    Sampada Kathuria AroraJanuary 9, 2022 at 2:35 am

    The course was informative but also too technical in language for understanding.

  8. Avatar for Nitin Shah
    The research is really well done, and everything is explained very simply!

    learning is made very exciting

  9. Avatar for Nitin Shah
    S. Uma MaheswariJuly 9, 2022 at 11:03 am

    Gained great knowledge and found it very useful.

  10. Avatar for Nitin Shah

    Good Course.

  11. Avatar for Nitin Shah
    Premsai SamontorayFebruary 2, 2023 at 5:08 pm

    organized and easy to understand

  12. Avatar for Nitin Shah

    love the TOTE model

  13. Avatar for Nitin Shah

    The information provided is simple and easy to grasp

  14. Avatar for Nitin Shah

    Course helped to observe behaviour more closely.

  15. Avatar for Nitin Shah
    Farhat Jahan khanFebruary 2, 2024 at 11:12 pm

    good and very detailed information